AVANSA is a 2013 Nedbank Business Accelerator finalist, specialising in cash handling equipment for the African continent.

AVANSA distributes and markets products, which are manufactured abroad, under our own unique brand. Our suppliers are amongst some of the biggest names in the cash handling industry.

As of March 2015 we are the official South African suppliers of CashMaster Count by weight note/coin counters from Scotland.

These values govern everything that we do at AVANSA:

1. Treat every customer as our only customer

We go the extra mile to ensure that not only does each customer have a great experience with us but they become more profitable.

2. Always be innovating

We are constantly innovating our products, services and how we do things to maintain our industry leading status.

3. There is no I in team

“You can succeed best and quickest by helping others to succeed.” -Napoleon Hill

4. We supply solutions not products

We provide solutions to make our customers more profitable.

Purpose

To create time for our customers to use in more beneficial ways.

Reduce cash-up time

Why? Managers/owners are able to spend more time interacting with clients

Reduce overs and unders

Why? Reduced admin

Stop fake money entering the business

Why? Managers/owners are able to spend more training staff

Create automated controls

Why? Reduced fraud/theft investigations

Recycling notes and coins back into the business

Why? Reduced buying of floats

Working with us

AVANSA believes in growing organically through training and partnerships with our distributors. We are currently represented in Cape Town, Johannesburg, Durban, Namibia, Zimbabwe, Zambia, Kenya, Tanzania, Uganda and Botswana. Growing fast and expanding their network of distributors, AVANSA also has a level 4 BEE rating.

Meet the team

Get to know the people behind Avansa.

Darian Liprini

Managing Director

Darian is the Managing Director at Avansa and heads up the Sales, Logistics and Product Development Departments.

He has in-depth knowledge of the retail and banking industry having spent many years working with our overseas manufacturing partners, distribution partners, corporate customers and sales executives to develop industry leading solutions.

He is responsible for creating an environment where the team can perform at their peak and an environment that attracts A players and retains them.

Herschelle Booys

Technical Manager

Herschelle has many years of experience in the cash handling industry.

He heads up the technical team and is responsible for software and hardware development and integration, as well as training and performance management of his department.

Simoine Vissor

Office Administrator

Simoine has extensive experience in delivering excellent customer service.

She is responsible for office procedures, customer service and internal sales. Using her organisational skills to ensure smooth operations in a busy work environment.

AVANSA 1 YEAR WARRANTY

All our products come with a Twelve (12) month carry-in warranty from the date of purchase.  Our warranty covers any manufacturing defects but does not cover the following;

  • damage due to negligence
  • dirt buildup
  • recalibration
  • power surges
  • normal wear and tear
  • bulbs (counterfeit detectors)
  • tampering or misuse of the product
  • water damage

Wear and Tear – Maintenance

During normal use our products will require regular cleaning and servicing, we recommend all machines are serviced at least once a year to ensure optimal operational performance and maximum lifespan. We suggest all customers purchase an SLA or Maintenance plan to reduce breakdowns and increase life span.

WARRANTY PROCESS

1. Contact your closest Avansa branch on 087 095 3333 or service@avansa.co.za
2. An Avansa technical support person will assist with troubleshooting your device.
3. Should the troubleshooting not rectify the problem we will complete an RMA (Return Merchandise Authorisation) and will give you an RMA number.
4. Your defective product should be delivered to the closest Avansa branch yourself or through a courier service (Avansa can arrange collection and delivery but charge for the service).
5. Avansa’s technical department will evaluate your product and give you feedback if your warranty has been approved.
6. Avansa will send you a technical report via email explaining the issue and how it was resolved.
7. You can collect your device from the Avansa branch

WARRANTY EXCLUSIONS

This warranty does not apply:

  • to damage caused by use with non-AVANSA products
  • defects or damage to the product resulting from wear, lack of periodic maintenance, transportation,  mishandling, accidental or intentional physical damage, misuse, abuse, negligence, problems with electrical power, improper storage, impact, water or other liquids, insect/rodent infestation, sand, fire, flood, earthquake, vandalism, non-performance of scheduled operator and maintenance items, improper environment, other external causes, cosmetic damage and problems due to improper and/or non-AVANSA authorised installation or repairs, battery leakage, or use of non-approved accessories, consumables, or supplies
  • to damage caused by operating the product outside the permitted or intended uses described by AVANSA
  • to damage caused by tampered with, altered, changed, modified, disassembled, serviced or repaired (including upgrades and expansions) performed by anyone who is not a representative of AVANSA or a Certified AVANSA Service Partner
  • to a product or part that has been modified to significantly alter functionality or capability without the written permission of AVANSA
  • to consumable parts, such as lamps, batteries, rubber wheels, etc. unless damage has occurred due to a defect in materials or workmanship;
  • if any AVANSA serial number has been removed or defaced
  • products for which AVANSA has not received payment; (i) if the ‘Warranty Void’ sticker has been removed or broken.