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FAQ
1. Sales
1.1 How do I buy something from Avansa?
If you’re not sure what you want,
- Browse the website
- Contact our knowledgable sales teams for assistance on 087 095 3333 or sales@avansa.co.za
- Check out our buyers guide videos
- Visit our showrooms in Johannesburg, Cape Town and Durban for a demo.
If you know what you want,
- Request a quote on our website for the product you want
- Email us a RFQ to sales@avansa.co.za.
Please include for all RFQ:
- Your name
- company name
- VAT number
- delivery address
- email address
- contact number
1.2 Shipping Options
- Door to door
- Your courier collects from our Johannesburg Office
- You collect for one of our offices (with prior notice)
2. Warranty, Refunds & Guarantee
2.1 Warranty
All our products come with a Twelve (12) month carry-in Warranty from the date of purchase(unless otherwise stated on your invoice). Please view our Warranty Policy here.
2.2 Refunds & Guarantee
All our products come with a Thirty (30) day carry-in Satisfaction Guarantee from the date of purchase(unless otherwise stated on your invoice). Please view our Refund Policy here.
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QUICK DELIVERY
Nationwide door-to-door delivery.
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SATISFACTION GUARANTEED
30 day money back guarantee if you are not satisfied (T&Cs apply)
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VALUE FOR MONEY
We aim to beat any price, bring us your quote.
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100% TESTED
All our products are thoroughly tested before we dispatch them.